December 16, 2005
Release #06-056
Firm's Recall Hotline: (866) 342-0011
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
CPSC, Dell Announce Recall of Notebook Computer Batteries
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission,
in
cooperation with the firm named below, today announced a voluntary
recall of the following consumer product. Consumers should stop
using
recalled products immediately unless otherwise instructed.
Name of Product: Dell Notebook Computer Batteries
Units: About 22,000 in the U.S.
Manufacturer/Distributor: Dell Inc., of Round Rock, Texas
Hazard: These batteries can overheat, which could pose a fire
risk.
Incidents/Injuries: Dell has received
three reports of batteries overheating. The incidents involved
damage to a tabletop, a desktop, and
minor damage to personal effects. No injuries have been reported.
Description: The recalled batteries
were sold with the following Dell
notebook computers: Latitude(tm) D410, D505, D510, D600, D610,
D800,
D810; Inspiron(tm) 510M, 600M, 6000, 8600, 9200, 9300, XPS Gen
2; and
Dell Precision(tm) M20 and M70 mobile workstations. The batteries
were
also sold separately, including as secondary batteries and in response
to service calls. The batteries insert into the battery bay located
on
the underside of the notebook. "Dell" and "Made
in Japan" or "Made in
China" are stamped on the batteries. The identification number
for each
battery appears on a white sticker. Customers should have this
number
available when they contact Dell to determine if their battery
is part
of the recall.
Sold at: Dell sold these batteries
with the notebook computers, as part
of a service replacement, and as individual units on its Web site
and
catalogs from October 5, 2004 through October 13, 2005. The computers
with these batteries sold for between $900 and $2,650, and individual
batteries sold for between $99 and $179.
Manufactured in: Japan or China
Remedy: Customers should contact Dell
to determine if their notebook computer battery is part of this
recall. If it is, consumers should
immediately stop using the battery as a power source for their
notebook
computer. Dell will provide a free replacement battery.
Consumer Contact: For additional information, contact Dell toll-free
at
(866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday,
go to
the firm's Web site at www.dellbatteryprogram.com, or write to:
Dell
Inc., Attn: Battery Program, 9701 Metric Blvd., Suite 200 Austin,
Texas
78758.
Firm's Media Contact: Tom Kehoe and Venancio Figueroa III, (512)
725-0281 and (512) 723-1726, tom_kehoe@dell.com and
venancio_figueroa@dell.com
To view this release online, please visit our website at:
https://www.cpsc.gov/cpscpub/prerel/prhtml06/06056.html
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